Terms of Service

1. Acceptance of Terms and Scope

1.1 Agreement Formation

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and CrazyRadish Game Studio ("CrazyRadish," "Company," "we," "us," or "our") regarding your access to and use of our mobile games, websites, applications, and related services (collectively, the "Services").

1.2 Acceptance Methods

You accept these Terms by:

• Downloading, installing, or launching any of our games
• Creating an account with our Services
• Making any in-app purchases or subscriptions
• Accessing our websites or online services
• Clicking "Accept," "Agree," or similar buttons
• Continuing to use our Services after being notified of changes

1.3 Modifications and Updates

We reserve the right to modify, update, or replace these Terms at any time for reasons including but not limited to:

• Legal or regulatory compliance requirements
• Changes in our business practices or Services
• Security enhancements or technical improvements
• Addition of new features or Services
• Clarification of existing terms

Notification of Changes: We will notify you of material changes through:

• In-app notifications or pop-ups
• Email notifications (if you provided an email address)
• Website announcements
• Push notifications (if enabled)

Changes become effective immediately upon posting unless otherwise specified. Your continued use of our Services after changes constitutes acceptance of the new Terms.

1.4 Additional Terms

Certain Services may be subject to additional terms and conditions, including:

• Platform-specific terms (App Store, Google Play)
• Game-specific rules and guidelines
• Contest and promotion terms
• Beta testing agreements
• Community guidelines and codes of conduct

2. Description of Services and Games

2.1 Game Portfolio

CrazyRadish develops, publishes, and operates mobile games across multiple genres, including:

• Puzzle Games: Brain training, match-3, word puzzles, logic games
• Racing Games: Car racing, motorcycle racing, kart racing
• Action Games: Platformers, shooters, adventure games
• Simulation Games: City builders, life simulation, business management
• Strategy Games: Tower defense, real-time strategy, turn-based strategy
• Casual Games: Arcade games, endless runners, hyper-casual games
• Social Games: Multiplayer games, social features, competitive gaming

2.2 Platform Availability

Our Services are available on various platforms:

• Mobile Platforms: iOS (iPhone, iPad), Android smartphones and tablets
• Distribution Channels: Apple App Store, Google Play Store, other authorized app stores
• Web Services: Official websites, customer support portals, community forums
• Future Platforms: We may expand to additional platforms including consoles, PC, or emerging technologies

2.3 Service Features

Our Services may include various features and functionalities:

• Core Gameplay: Single-player and multiplayer game modes
• Social Features: Leaderboards, achievements, friend connections, social sharing
• Progression Systems: Level progression, unlockable content, skill development
• Customization: Character customization, game settings, accessibility options
• Communication: In-game chat, messaging, community forums
• Monetization: In-app purchases, subscriptions, advertising, premium content
• Cross-Platform: Cloud saves, cross-device synchronization, account linking

2.4 Beta and Early Access

We may offer beta versions, early access, or preview versions of our games:

• Beta versions may contain bugs, incomplete features, or unstable gameplay
• Progress in beta versions may not carry over to final releases
• Beta access may be limited, invitation-only, or subject to additional terms
• We may collect additional feedback and telemetry data during beta testing
• Beta versions are provided "as is" with no warranties or guarantees

2.5 Service Evolution

Our Services are continuously evolving and may include:

• Regular content updates and new game releases
• Feature additions and gameplay improvements
• Bug fixes and performance optimizations
• Seasonal events and limited-time content
• Community-driven features and user-generated content
• Integration with new technologies and platforms

3. Eligibility, Account Registration, and User Requirements

3.1 Age Requirements and Restrictions

Minimum Age Requirements:

• General Users: You must be at least 13 years old to use our Services
• Minors (13-17): Must have verifiable parental or legal guardian consent
• Adults (18+): May use all features without restrictions
• Regional Variations: Some jurisdictions may have different age requirements

Parental Consent Requirements:

• Parents/guardians must review and agree to these Terms on behalf of minors
• Parents/guardians are responsible for monitoring their child's use of our Services
• We may require additional verification for accounts created by minors
• Parents/guardians may request account deletion or data removal at any time

3.2 Account Creation and Management

Account Registration:

Some of our Services may require you to create an account. During registration, you agree to:

• Provide accurate, current, complete, and truthful information
• Maintain and promptly update your account information
• Use your real name and identity (no impersonation)
• Create only one account per person (no multiple accounts)
• Choose appropriate usernames that comply with our community guidelines

Account Security:

• Keep your login credentials (username, password, etc.) secure and confidential
• Use strong, unique passwords and enable two-factor authentication when available
• Do not share your account with others or allow others to access your account
• Accept full responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use or security breaches

Account Types and Features:

• Guest Accounts: Limited functionality, local progress only
• Registered Accounts: Full features, cloud saves, social features
• Premium Accounts: Enhanced features through subscriptions or purchases
• Developer/Beta Accounts: Special access for testing and development

3.3 Geographic and Technical Requirements

Geographic Restrictions:

• Our Services may not be available in all countries or regions
• You must comply with all local laws and regulations in your jurisdiction
• Some features may be restricted based on your location
• We reserve the right to restrict access from certain regions

Technical Requirements:

• Compatible device with supported operating system
• Stable internet connection for online features
• Sufficient storage space for game installation and updates
• Up-to-date device software and security patches

3.4 Account Verification and Validation

We may require account verification through:

• Email address confirmation
• Phone number verification
• Identity document verification (for certain features)
• Payment method validation (for purchases)
• Social media account linking

3.5 Prohibited Users and Restrictions

You may not create an account or use our Services if you:

• Have been previously banned or suspended from our Services
• Are located in a country where our Services are prohibited
• Are under the minimum age requirement without parental consent
• Have provided false or misleading information during registration
• Are using our Services for illegal or unauthorized purposes
• Have violated intellectual property rights or other legal obligations

4. License, Permitted Use, and Platform-Specific Terms

4.1 Limited License Grant

License Scope: Subject to these Terms and your compliance with all applicable laws, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download, install, and use our games on your personal devices
• Access and use our online services and features
• Create user-generated content within our games (where applicable)
• Participate in community features and social interactions

License Limitations:

• Personal Use Only: For your personal, non-commercial entertainment purposes
• Device Restrictions: Limited to devices you own or control
• Geographic Scope: Subject to regional availability and restrictions
• Temporal Scope: Valid until terminated in accordance with these Terms

4.2 Apple Platform-Specific Terms

App Store Terms: For games downloaded from the Apple App Store, the following additional terms apply:

• Your license is limited to use on Apple-branded products running iOS
• You may download and sync games to multiple Apple devices associated with your Apple ID
• Apple has no obligation to provide maintenance or support for our games
• Apple is not responsible for addressing any claims relating to our games
• In case of third-party intellectual property infringement claims, Apple is not liable
• Apple and its subsidiaries are third-party beneficiaries of these Terms

iOS-Specific Features:

• Game Center: Integration with Apple's Game Center for achievements and leaderboards
• iCloud Sync: Game progress synchronization across Apple devices
• Sign in with Apple: Privacy-focused authentication option
• Family Sharing: Shared access to purchased content within family groups
• Screen Time: Parental controls and usage monitoring integration

4.3 Prohibited Uses and Restrictions

Technical Restrictions: You agree NOT to:

• Reverse engineer, decompile, disassemble, or attempt to derive source code
• Modify, adapt, alter, translate, or create derivative works
• Remove, alter, or obscure any proprietary notices or labels
• Use automated tools, bots, or scripts to interact with our Services
• Attempt to gain unauthorized access to our systems, servers, or networks
• Interfere with or disrupt the integrity or performance of our Services
• Circumvent any security measures or access controls

Commercial Restrictions: You agree NOT to:

• Use our Services for any commercial purpose without written permission
• Sell, rent, lease, sublicense, or transfer your account or license
• Use our games in commercial establishments (arcades, internet cafes, etc.)
• Create competing products or services based on our games
• Use our intellectual property for promotional or commercial purposes

Content and Behavior Restrictions: You agree NOT to:

• Upload, post, or transmit illegal, harmful, or inappropriate content
• Engage in harassment, bullying, or abusive behavior toward other users
• Impersonate others or create fake accounts or personas
• Spam, flood, or send unsolicited communications
• Share personal information of other users without consent
• Promote illegal activities, violence, or discrimination
• Violate any applicable laws, regulations, or third-party rights

4.4 User-Generated Content License

Content You Create: When you create, upload, or share content through our Services, you grant us:

• A worldwide, royalty-free, non-exclusive license to use, reproduce, and display your content
• The right to modify, adapt, and create derivative works from your content
• The right to distribute and publicly perform your content within our Services
• The right to use your content for promotional and marketing purposes

Content Standards: All user-generated content must:

• Comply with our Community Guidelines and Terms of Service
• Be original or properly licensed for your use
• Not infringe on any third-party intellectual property rights
• Be appropriate for our game's age rating and target audience
• Not contain malicious code, viruses, or harmful elements

4.5 Third-Party Content and Services

Our Services may include or link to third-party content, services, or applications:

• We do not endorse or assume responsibility for third-party content
• Third-party services are subject to their own terms and conditions
• We are not liable for any issues arising from third-party integrations
• You interact with third-party services at your own risk

5. User Conduct, Community Guidelines, and Enforcement

5.1 Expected Behavior and Community Standards

Positive Community Behavior: When using our Services, you agree to:

• Treat all users with respect, courtesy, and kindness
• Communicate in a constructive and helpful manner
• Respect diverse backgrounds, cultures, and perspectives
• Help create a welcoming environment for all players
• Report violations of these guidelines to our moderation team
• Follow the specific rules and guidelines for each game or service

5.2 Prohibited Conduct and Content

Harassment and Abuse: You must NOT:

• Engage in harassment, bullying, stalking, or intimidation
• Use hate speech, discriminatory language, or promote intolerance
• Make threats of violence or harm against any person
• Share personal information of others without consent (doxxing)
• Engage in sexual harassment or inappropriate sexual content

Fraudulent and Deceptive Behavior: You must NOT:

• Impersonate other users, celebrities, or CrazyRadish employees
• Create fake accounts or use multiple accounts to circumvent restrictions
• Engage in scams, phishing, or fraudulent activities
• Misrepresent your identity, age, or other personal information
• Attempt to deceive other users for personal gain

Spam and Unwanted Content: You must NOT:

• Send spam, unsolicited advertisements, or promotional content
• Flood chat channels or forums with repetitive messages
• Share links to malicious websites or inappropriate content
• Distribute malware, viruses, or other harmful software
• Engage in excessive self-promotion or commercial activities

5.3 Content Moderation and Enforcement

Moderation Tools: We employ various methods to maintain community standards:

• Automated content filtering and detection systems
• Human moderation and review processes
• User reporting and flagging mechanisms
• Community-driven moderation features
• Regular audits and policy updates

Enforcement Actions: Violations may result in:

• Warnings: Formal notices about policy violations
• Content Removal: Deletion of inappropriate content
• Temporary Restrictions: Limited access to certain features
• Account Suspension: Temporary loss of access to Services
• Permanent Ban: Complete termination of account and access
• Legal Action: Referral to law enforcement when appropriate

5.4 Appeals and Dispute Resolution

If you believe an enforcement action was taken in error:

• You may submit an appeal through our support channels
• Provide detailed information about the disputed action
• We will review appeals within a reasonable timeframe
• Our decision on appeals is final and binding
• Repeated frivolous appeals may result in additional restrictions

6. In-App Purchases, Subscriptions, and Virtual Items

6.1 Virtual Currency and Digital Items

Nature of Virtual Items: Our games may offer virtual currency, items, characters, or other digital content for purchase. These virtual items:

• Have no real-world monetary value and cannot be exchanged for real money
• Are licensed to you, not sold, and remain our intellectual property
• May expire, become inaccessible, or be modified without notice
• Cannot be transferred, sold, or traded outside of our Services
• Are tied to your account and may be lost if your account is terminated
• Are provided "as is" without warranties of any kind

Types of Virtual Items:

• Consumable Items: Used once and depleted (energy, lives, boosters)
• Non-Consumable Items: Permanent additions (characters, levels, features)
• Premium Currency: In-game currency purchased with real money
• Subscriptions: Recurring access to premium features or content
• Season Passes: Time-limited access to special content

6.2 Apple App Store Purchases and Subscriptions

App Store Integration: For purchases made through the Apple App Store:

• All transactions are processed by Apple, not CrazyRadish
• Apple's Terms of Service and refund policies apply
• Subscription management is handled through your Apple ID settings
• Family Sharing may allow shared access to purchased content
• We receive limited information about your purchases from Apple

Subscription Terms:

• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Cancellation: Cancel anytime through your Apple ID account settings
• Billing: Charges occur 24 hours before the current period ends
• Price Changes: You'll be notified of any subscription price changes
• Free Trials: May be offered for new subscribers only
• Promotional Offers: Special pricing may be available for eligible users

6.3 Payment Processing and Billing

Payment Methods:

• Payments are processed through platform payment systems (Apple, Google)
• You must have a valid payment method associated with your account
• We do not store or process credit card information directly
• All prices are displayed in your local currency when possible

Billing and Charges:

• You authorize us to charge your payment method for all purchases
• Taxes may be added to purchases based on your location
• Currency conversion fees may apply for international transactions
• Failed payments may result in suspension of premium features

6.4 Refunds and Cancellations

Refund Policy:

• Virtual items are generally non-refundable once purchased and delivered
• Refunds may be available for technical issues or unauthorized purchases
• Platform refund policies (Apple App Store, Google Play) take precedence
• We may provide discretionary refunds in exceptional circumstances
• Refund requests must be submitted within a reasonable timeframe

Subscription Cancellations:

• Cancel subscriptions through your platform account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused portions of subscription periods
• Premium features remain accessible until the subscription expires

7. Intellectual Property Rights

All content in our Services, including but not limited to graphics, text, software, music, sound effects, and trademarks, is owned by CrazyRadish or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8. Privacy and Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

9. Service Availability and Modifications

9.1 Service Availability

We strive to provide continuous access to our Services, but we do not guarantee uninterrupted availability. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our Services.

10. Termination

10.1 Termination by You

You may stop using our Services at any time by uninstalling our games and ceasing to access our website.

10.2 Termination by Us

We may suspend or terminate your access to our Services at any time, with or without cause or notice, including for violation of these Terms.

10.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. You may lose access to your account, virtual items, and game progress.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, CrazyRadish shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless CrazyRadish and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our Services or violation of these Terms.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution Process

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration, except where prohibited by law. You retain the right to bring claims in small claims court.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CrazyRadish regarding our Services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15. Third-Party Services

Our Services may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of these third parties.

16. Updates and Patches

We may release updates, patches, or new versions of our games. You may need to install these updates to continue using our Services. Some updates may change gameplay, features, or these Terms.